Privacy Policy

1. Introduction

At SOCIO3, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Email address (for account creation and communication)

  • Cryptocurrency wallet addresses

  • Google account information (if using Google Sign-In)

  • Telegram username (optional)

Automatically Collected Information

When you visit our service, we automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Usage data and analytics

  • Cookies and similar tracking technologies

Transaction Information

For service delivery and security, we collect:

  • Service orders and purchase history

  • Cryptocurrency transaction hashes

  • Payment amounts and timestamps

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services

  • Process transactions and send related information

  • Send administrative information and updates

  • Respond to customer service requests

  • Protect against fraudulent or illegal activity

  • Analyze usage patterns to improve user experience

  • Comply with legal obligations

4. Web3 and Blockchain Privacy

Important: When you use Web3 authentication or make cryptocurrency payments, please note that blockchain transactions are public and permanent. While we don't store unnecessary blockchain data, your wallet address and transaction history are visible on the public blockchain.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of sensitive data in transit and at rest

  • Regular security audits and updates

  • Access controls and authentication measures

  • Secure data storage with reputable cloud providers

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following situations:

  • With service providers who assist in operating our platform

  • To comply with legal obligations or court orders

  • To protect our rights, privacy, safety, or property

  • In connection with a merger, sale, or acquisition

  • With your consent or at your direction

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your session and authentication state

  • Remember your preferences and settings

  • Analyze site traffic and usage patterns

  • Improve our services and user experience

You can control cookies through your browser settings, but disabling them may limit your ability to use certain features of our service.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information

  • Correction: Request correction of inaccurate information

  • Deletion: Request deletion of your personal information

  • Portability: Request transfer of your data

  • Opt-out: Opt-out of marketing communications

To exercise these rights, please contact us at [email protected].

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your information remains protected.

11. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

12. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to stay informed about how we protect your information.

13. Contact Us

If you have questions or concerns about this privacy policy or our privacy practices, please contact us at:

SOCIO3

Support: [email protected]

Our Privacy Commitment

At SOCIO3, we are committed to protecting your privacy and ensuring the security of your personal information. We believe in transparency and will continue to work hard to earn and maintain your trust.

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